Privacy Notice

Introduction

Parmentier Arthur is firmly committed to protecting personal data and fair and transparent processing.  This Privacy Notice explains how and why we collect personal data and how we keep it safe and confidential.  It also provides information about the choices and rights of individuals in relation to their data.

Personal data is any information that allows identification of a living person.

 

Who we are

Parmentier Arthur Group Limited is a private limited company registered in England with registration number 1204448.  Our registered office is Silvaco Technology Centre, Compass Point, St Ives, Cambridgeshire PE27 5JL.  We are registered as a data controller with the registration number Z1379905.

 

How personal data is collected

We collect and process only the personal data that is necessary to provide an agreed service for our clients.  We may collect personal data directly when:

  • we have a telephone conversation with an individual
  • we receive emails or letters
  • an enquiry form is completed via our website
  • we meet with clients or prospective clients

 

The type of personal data that we might collect:

  • Contact details i.e. names, postal addresses, telephone numbers and email addresses
  • Details for money laundering compliance i.e. driving licence, passport, utility bills etc.
  • Information necessary to provide a service such as taxation and other financial details

 

Our lawful basis for processing

We rely on several bases of processing when we collect and use personal data to operate our business and provide services to our clients.  These include:

  • Where an individual has freely given consent at the time their personal data was provided to us
  • Where a contract is entered into
  • Where a legitimate interest has been established in order for us to provide a service

We do not sell or share any of the information with third parties.

 

Security and protection of personal data

Security is of the utmost importance to us.  Whilst no data transmission over the internet or any other network can be guaranteed as 100% secure, we take all reasonable steps to safeguard the personal data we hold and have in place appropriate technical and organisational measures.

 

Retention of personal data

Our general policy is to hold data for fifteen years.

In relation to existing clients, information may be held for longer if it is considered relevant to the services provided.

 

Cookies

Our website uses cookies to distinguish you from other users of our website.  This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

 

Individuals’ Rights

Individuals have certain rights over their personal data that we process as data controller.  If we process your personal data and you exercise any of your rights, we will aim to respond to such requests within one calendar month.

 

Subject access request

You can ask us for a copy of the personal data that we hold on you.

 

Right to request your personal information is amended

If you become aware of any errors or inaccuracies concerning your personal data, please let us know.

 

Right to removal or deletion of data

You can ask us to erase or delete your personal data when we no longer need it for the purpose it was obtained.

 

Right to withdraw consent

Where we process data based on consent, you have a right to withdraw consent at any time.

 

If you wish to exercise any of your rights, please contact us.

 

Who to contact

If you have any questions about this Privacy Notice, wish to complain about our use of personal data or exercise one of your rights, please send your correspondence to:

 

Julia Jones

Parmentier Arthur Group Ltd

Silvaco Technology Centre

Compass Point

St Ives

Cambs

PE27 5JL

 

Email:          julia.jones@parmentierarthur.com

 

Your Consent

By submitting or providing us with your personal information, you consent to the use of that information as set out in this Privacy Notice.